Getting, Giving, And Using Feedback Effectively

For too many people, feedback is a dirty word. It conjures images of being called to the principal’s office or to the dinner table by your parents as a child, and gives...

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Building a Loyalty Program That Works

Loyalty programs are hardly a new marketing tactic, but they’ve survived this long precisely because they’re effective. Customers respond to feeling like they’re...

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Optimizing Your Web Site For Better Results

If you are not getting the traffic you want on your website, it is very likely it has not been optimized. An optimized website is one that has been designed, updated, and...

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Customer Service: Best Practices to Follow

Customers are the focal point of all businesses. It is, after all, customers who ultimately make or break a business. So it should come as no surprise that marketers and...

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How to Make Your Customers Feel Like A-Listers

Everyone wants to be treated like a celebrity. Everyone wants the black card that gives them access to an awesome but scarce opportunity. Businesses can bring this experience...

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7 ways to Build Strong Customer Relationships

Effective businesses do not only communicate with potential customers and prospects when they have special events or promotions. Nowadays, effective marketing involves making...

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How to Growth Hack Your Business with Virality and Customer Loyalty

In growth hacking, businesses look for simple but effective ways to achieve massive growth. This can be accomplished by embedding virality into your product or simply...

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Why Your Customers Are Your Most Neglected Influencers

Businesses spend millions of dollars each year hiring Influencers to endorse and promote their products. They hope that they will become effective brand ambassadors that will...

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Make Your Customer Service Live Up To Your Mission

The restaurant with great decor and tasty food and terrible service. The store with adorable clothes and a convenient location and surly staff. The cable company with the...

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